1. INFORMATION WE COLLECT
We may collect the following information when you interact with our website:
Personal Information
- Name
- Phone number
- Email address
- Company name
- Address details
Business Information
- Product enquiries
- Project requirements
- Purchase preferences
- Communication records
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Respond to enquiries and quotations
- Process product requests
- Improve customer support
- Share product updates or catalogues
- Improve website performance and user experience
- Maintain business communication
We do not sell or rent customer information to third parties.
3. CONTACT FORMS
When you submit a form on our website:
- Your information is securely stored
- We use the data only for communication purposes
- Information may be shared internally with relevant sales or support teams
4. COOKIES & WEBSITE TRACKING
Our website may use cookies or analytics tools to:
- Understand visitor behaviour
- Improve website performance
- Enhance browsing experience
Users may disable cookies through browser settings if preferred.
5. DATA SECURITY
We implement reasonable security measures to protect customer data against:
- Unauthorized access
- Misuse
- Data loss
- Alteration or disclosure
However, no online transmission method is completely secure.
6. THIRD-PARTY SERVICES
Our website may include:
- Google Maps
- Social media links
- External website references
These third-party platforms may collect information according to their own privacy policies.
7. DATA RETENTION
We retain customer information only as long as necessary for:
- Business communication
- Legal compliance
- Customer support
- Record maintenance
8. YOUR RIGHTS
You may request to:
- Access your stored information
- Correct inaccurate information
- Remove your contact details from our records
For such requests, please contact us directly.
11. CONTACT US
For any questions regarding this Privacy Policy, contact:
Solgen Enterprise
Plot 59, Survey No, 125, SIDC Rd, opp. Dharmnandan Technocast, Shapar, Gujarat 360024
