1. COMPANY INFORMATION
Solgen Enterprise is a supplier and distributor of architectural hardware, industrial fittings, fasteners, hinges, handles, and related products across Gujarat and India.
Registered Office:
Plot 59, Survey No, 125, SIDC Rd, opp. Dharmnandan Technocast, Shapar, Gujarat 360024
Contact Information:
Phone: +91 81540 77077
Email: bvm@solgenentrprise.com
2. USE OF WEBSITE
By using this website, you agree:
- To use the website only for lawful purposes
- Not to misuse, copy, or reproduce website content without permission
- Not to attempt unauthorized access to website systems or data
- To provide accurate information in enquiry or contact forms
Solgen Enterprise reserves the right to restrict or terminate access for misuse of the website.
3. PRODUCT INFORMATION
We strive to ensure all product descriptions, specifications, and images are accurate. However:
- Product images are for reference purposes only
- Actual product finishes or dimensions may slightly vary
- Product availability may change without prior notice
- Technical specifications may be updated for product improvement
Customers are advised to confirm specifications before placing bulk or project orders.
4. QUOTATIONS & PRICING
- All quotations are subject to product availability
- Prices may change without prior notice
- GST and applicable taxes will be charged additionally unless specified
- Transportation and delivery charges may apply separately
A quotation does not constitute a confirmed order until approved by Solgen Enterprise.
5. ORDERS & PAYMENTS
- Orders are processed after confirmation and payment approval
- Delivery timelines are approximate and may vary depending on stock and logistics
- Delays caused by transportation, natural events, or external circumstances are not the responsibility of Solgen Enterprise
- Custom or special-order products may require advance payment
6. SHIPPING & DELIVERY
We aim to dispatch products within committed timelines. However:
- Delivery schedules are estimates only
- Customers must inspect products upon delivery
- Any damage or shortage must be reported within 48 hours
Shipping timelines may vary based on location and order quantity.
7. RETURNS & REPLACEMENTS
Returns or replacements may be accepted only if:
- The product received is damaged or defective
- The wrong product was supplied
- The issue is reported within the specified period
Products damaged due to improper handling, installation, or misuse are not eligible for replacement.
Customized or special-order products are non-returnable.
8. INTELLECTUAL PROPERTY
All website content including:
- Logos
- Product images
- Graphics
- Text content
- Catalogues
- Branding materials
are the property of Solgen Enterprise and may not be copied or reused without written permission.
9. LIMITATION OF LIABILITY
Solgen Enterprise shall not be liable for:
- Indirect or consequential damages
- Project delays caused by product misuse
- Losses arising from improper installation
- Business interruption or profit loss
Customers are responsible for ensuring products are suitable for their intended application.
